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WARRANTY REPAIRS

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INSTRUCTION FOR CARE AND MAINTENANCE OF HEARING AID

  • Absolutely avoid moisture and water (Note ear sweat)
  • Do not wear the hearing aid outside when it is raining, swimming, or while bathing or washing your face.
  • Keep your ears clean and dry.
  • Avoid dropping the hearing aid, bumping it hard.
  • During use after 1 or 2 hours, remove the device to wipe the sweat around the hearing aid.
  • Do not use a hair dryer, microwave or any other hearing aid to dry the device when it falls into the water but open the battery door and take it to the center.
  • Use electric dehumidifiers to preserve hearing aids.
  • Do not use the watch battery because it will damage the hearing aid.
  • When not wearing the hearing aid, remove the battery completely and place it in a moisture-proof box.
  • Maintenance every 3-4 months.

MACHINE MAINTENANCE SERVICE:

  • Maintain hearing aids every 3 to 4 months.
  • Free for the duration of using the hearing aid.
  • Maintenance period is 20-30 minutes.
  • Customers can come to one of the Center's branches for maintenance.

WARRANTY PROVISIONS

  • Using the product in accordance with the instruction manual will be warranted if the machine fails due to the manufacturer's technical error.
  • The warranty period is valid from the date of purchase.
  • Cases not covered under warranty:
  • Use the machine incorrectly according to the instruction manual.
  • Moisten the device or let it become watery.
  • Use incorrect type of battery for hearing aids.
  • The machine was hit hard, broken during use.
  • Arbitrarily repair or damage the device.
  • In these cases, you will bear all repair costs.


Note :

  • You agree to buy the hearing aid and commit not to return it for any reason.
  • Please bring a warranty card when you maintain or repair the hearing aid.

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Saturday 9.00 – 17.00
Sunday 9.00 – 15.00
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